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Is Healistic Really Free? What's Free, What Patients Pay - For Prescribers and Clinics

A breakdown of what prescribers and patients pay on Healistic, including how prescription fees work.

What prescribers pay

Healistic is free for prescribers and clinics. There are no monthly fees, subscription costs, or setup charges. You can start issuing prescriptions from the moment your account is verified.

What patients pay

Patients pay for their medication plus a flat £3.50 delivery fee. There are no platform fees or hidden charges on top of this.

  • 2-hour delivery in Greater London

  • 24-hour delivery across the rest of the UK

Prescription fees

If your clinic charges a consultation or prescription fee, Healistic can collect this on your behalf. The fee is added automatically to the patient's payment at checkout alongside the medication cost. You do not need to invoice patients separately.

For information on how to set up and manage prescription fees, see Prescription Fees and What They Cover.

How medication is priced

Healistic operates a decentralised network of pharmacies across the UK and standardises pricing across that network, so patients are not subject to individual pharmacies marking up the cost of their medication.

🗒️ Note: Healistic cannot guarantee lower prices than every pharmacy on every medication, but patients benefit from consistent, fair pricing across the network.

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