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Adding Patient Details to a Script

How to complete the Patient Information section of a prescription.

Search for an existing patient

Use Patient Search. Search by name, phone number, or date of birth to pull up a patient you have prescribed for before. Their details fill in automatically.

Enter the patient's details

  1. Enter the First name and Last name
    Both are required.

  2. Enter the Date of birth and Gender
    Use the DD MM YYYY boxes for the date of birth, and select Male, Female, or Other. The date of birth is required for prescription portal access.

  3. Enter the Email address and Phone number
    Both are required. Use international format for non-UK numbers, for example +49 211 59700.

  4. Enter the Street address

    Start typing to search for the address - selecting it auto-fills the Postal code, City, and Country. You can still edit any of these fields afterwards if needed. Country defaults to United Kingdom.

🗒️ Note: The delivery address is where the medication is sent, so check it matches where the patient wants to receive their order.

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