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What You Need to Run Healistic - For Prescribers and Clinics

System requirements and how to install Healistic as an app on your device.

Minimum requirements

Your device must meet the following to access and use Healistic:

  • Internet connection

  • Web browser with JavaScript enabled

    • One of the following supported versions:

      • Chrome 90 or later

      • Edge 90 or later

      • Firefox 88 or later

      • Safari 15 or later

šŸ—’ļø Note: JavaScript must be enabled in your browser. Healistic will not load correctly if JavaScript is turned off.

Recommended requirements

For the best experience on Healistic:

  • Always-on internet connection with a download speed of 5 Mbps or faster and an upload speed of 2 Mbps or faster

  • Latest version of Chrome, Firefox, or Edge with JavaScript enabled

Install Healistic on your phone

You can add Healistic to your phone's home screen for quick, app-like access. This works on both iOS and Android.

iOS and Android

  1. Tap the Share button (iOS) or the Menu button (Android) in your browser toolbar.

  2. Tap "Add to Home Screen"

  3. Tap "Add" to confirm.
    ​The Healistic icon appears on your home screen.

šŸ’” Tip: On iOS, use Safari for the smoothest installation experience. The Share button appears in the browser toolbar at the bottom of the screen.

Install Healistic on your computer

On supported browsers, you can install Healistic as a desktop app that opens in its own window without a browser toolbar.

Chrome, Edge, or Opera

  1. Click the install icon in the address bar.

    ​It looks like a screen with a download arrow.

  2. Click "Install" in the prompt that appears.

Safari and Firefox

App installation is not supported in Safari or Firefox. Use Google Chrome, Microsoft Edge, or Opera for the best experience.

FP10PCD scan upload

To use the FP10PCD scan upload feature, you need one of the following in addition to the minimum requirements above:

  • A document scanner connected to a device that meets the minimum requirements

  • A smartphone with a camera that meets the minimum requirements

Unsupported browsers

The following browsers are not supported and will not work with Healistic:

  • Internet Explorer (all versions)

  • Legacy Microsoft Edge (EdgeHTML engine, pre-2020)

  • Safari 14 and earlier

šŸ—’ļø Note: If you are using an unsupported browser, update to a supported version or switch to Chrome, Firefox, or Edge to access Healistic.

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