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Amending a Prescription After It's Been Issued

How to change a prescription once it has been issued.

Amend the prescription

  1. Open the issued prescription

    Find it under Prescriptions, then click "Details" on the prescription you want to amend.

  2. Click "Amend"

    This lets you change the issued prescription.

🗒️ Note: Amending can be done before the partner pharmacy has accepted the order. Once the pharmacy has accepted, confirm with your operations contact what changes are still possible.

Update the details and reissue

Clicking "Amend" opens the same four sections you complete when issuing a prescription: Patient Information, Clinical Information, Prescription Items, and Delivery & Consent.

  1. Update whichever sections need to change.

  2. Click "Amend & Reissue"

    This saves your changes and reissues the prescription.

💡 Tip: Double-check every section before you click Amend & Reissue, as this submits the updated prescription straight away.

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